Portfolio: Compliance Strategy Sector Scans – Health Products and Food Branch Inspectorate (2007)
Annie Crombie has been working with Industry Canada / Innovation, Science and Economic Development Canada in support of its Web Renewal activities relating to the migration of all websites to Canada.ca. This work has included developing a complete content inventory for the Industry Canada website and mapping it against the Canada.ca architecture. It also included developing detailed information architecture for the Business and Industry theme and Science and Innovation theme and providing ongoing information architecture and partner engagement support to Industry Canada in its Web renewal efforts. The Health Products and Food Branch Inspectorate (HPFBI) is responsible for compliance monitoring and enforcement activities related to products that fall under the mandate of the Health Products and Food Branch (HPFB). Recently, seek HPFBI has started to develop a strategy to determine the most effective way to facilitate compliance in specific sectors. The assumption is that the more HPFBI knows about the key sectors it regulates; the more able it will be to determine the compliance and enforcement tools most likely to create higher levels of compliance.
To increase its knowledge about the sectors that it regulates, treat HPFBI engaged Re-Think Strategic Consulting to develop profiles of key regulated sectors and to develop a methodology for conducting further research and consultations. Re-Think used secondary research and statistical analysis of internal data to develop sector profiles for the Natural Health Products, symptoms Medical Devices, Pharmaceuticals, and Blood and Blood Products sectors. We then used our comprehensive knowledge of research and consultation methods to assess the pros and cons of various methods of research and consultations and make recommendations about which ones would be most effective for use by HPFBI for its information requirements. Finally, a detailed methodology was developed for conducting further research.